- EXPRESSING OPINION :
Asking for Opinion
-I was wondering where you stood on the question of…?
-What's your position on ..................................?
-What's your opinion of ...................................?
-What do you think of .....................................?
-How do you feel about ....................................?
Giving Opinion
-In my opinion .....................
-As far as I'm concerned...........
-From my point of view,.............
-As I see it .......................
-I think ...........................
-In my view ........................
-It would seem to me that...........
-It seems to me that................
-I feel ............................
-I believe .........................
-I figure that .....................
Agreeing with an opinion
-My view about this is positive.
-I agree with this idea.
-I agree completely with this idea.
-I can't agree more.
-I agree.
-This idea is absolutely right.
-I couldn't agree more on this.
-I think this idea is perfect.
Partial agreement or polite disagreement
-I agree partially with this idea.
-This idea is partially right
-I see what you mean, but ...................
-That's one way of looking at it, but .......
-I see your point, but.......................
-I agree with you, but ......................
-I think this idea is possible, but .........
-I'm not sure you're right there.
-I'm not sure that I agree with this idea.
-The project is feasible, but ...............
Disagreeing with an opinion
-I think it is a bad idea.
-I'm afraid I can't agree with this idea.
-I'm afraid I entirely disagree with you.
-I think this idea is impossible.
-I guess this idea is impractical.
-I see that this idea is bad.
-I think it is a bad idea.
-I don't agree with this idea.
-I suppose this idea cannot be implemented.
- COMPLAINING
-I have a complaint to make. ..............
-I'm sorry to say this but .................
-I want to complain about ...................
-I'm afraid I've got a complaint about ...............
-I'm angry about ................
Responding to a complaint
-I'm so sorry, but this will never occur again.
-I'm sorry, I promise never to .................
-I'm really sorry, I'll do my atmost/best not to ...............
- APOLOGIZING
-I do apologize for ___ing ..........
-I must apologize for ___ing .........
-I am so sorry for ___ing .........
-I shouldn't have ...........
-It's all my fault.
-I'm ashamed of ___ing .........
-Please, forgive me for ___ing .......
-I'm terribly sorry for ___ing ..........
-Pardon me for this ............
-Please, forgive me for my ........
-Please, accept my apologies for ____ing .........
Accepting the apology
-That's all right.
-Never mind
-Don't apologize.
-It doesn't matter.
-Don't worry about it.
-Don't mention it.
-That's OK.
-I quite understand.
-You couldn't help it.
-Forget about it.
-Don't worry about it.
-No harm done.
- REQUESTING CLARIFICATION
FORMAL
-Excuse me. What was that again?
-Pardon me. Would you mind repeating that?
-Pardon me. Could you repeat that please?
-I beg your pardon. Would you mind repeating that?
-I’m sorry. I didn’t get the last part.
-May I interrupt? Could you say that again please?
INFORMAL
-What? I didn’t catch that.
-What did you say? I didn’t get the last part.
-Huh? (impolite) You lost me.
-I didn’t get that. Can you make yourself clear?
-I am completely in the dark.
Asking for clarification for better understanding
-If I understand the terms correctly.............. Is that right?
-Could you elaborate on that?
-Do you mean......
-I was under the impression that.........
-Let me see if I have that right. .................. Is that so?
-I can’t understand.......
-I am not sure I got your point.
-Would you clarify that a little, please?
Giving Clarification and checking for understanding.
FORMAL
-I mean that......
-What I mean is that....
-Does that make sense to you?
-Am I making sense?
-Am I clear enough?
-Do you get that?
-Have I made myself clear?
-Do you see what I mean?
-Do you understand so far?
-Are you following me?
INFORMAL
-Did you catch that?
-Do you understand?
-Is that clear now?
-Right?
-Okay, so far?
-Did you get that?
-Got it?
- EXPRESSING REQUEST
-Can you close that door please?
-Will you turn down that radio, please?
-Could you possibly give me that red pen over there?
-Would you bring me a glass of water please?
-Would you like to put that case on the reception desk, please?
-Would you mind sending this letters for me, please?
